Workflows
Automate anything with a visual canvas.
The visual workflow builder lets you wire event triggers, conditional branches, wait steps, multi-channel actions, and webhook calls into automated sequences. Start from pre-built recipes or build from scratch — every workflow version is stored for rollback.
Core features
Powerful automation, zero code required.
Visual builder
See your automation at a glance.
Drag triggers, conditions, waits, and actions onto a canvas. See the full flow at a glance. Zoom, pan, and rearrange steps with drag-and-drop.
Event triggers
React to anything in real time.
Fire workflows on form submit, purchase, custom API event, segment entry, tag addition, or a cron schedule. Combine multiple triggers per workflow.
Conditional branching
Route contacts intelligently.
Branch on any contact property, tag, score, or custom field. If/else with unlimited nesting depth. Use AND/OR logic to build precise conditions.
Wait steps
Pause until the moment is right.
Wait for a fixed duration (1 hour, 3 days) or until a condition is met (email opened, score > 80). Timeout handling ensures no contact gets stuck.
Multi-channel actions
Orchestrate across every channel.
Send SMS, email, push, or WhatsApp. Add tags, update fields, move pipeline stage, change lifecycle, fire webhooks, or call any HTTP endpoint.
Version history
Roll back any workflow instantly.
Every published workflow version is stored with a diff view. Roll back to any previous version with one click. See who changed what and when.
Automation
From trigger to action in milliseconds.
Workflows execute in real time. When a contact triggers an event, Nudgel evaluates conditions, executes actions, and moves to the next step — all within milliseconds. No polling, no delays, no batch processing.
Enrollment
Track every contact through the funnel.
See exactly where contacts are in each workflow. Active, completed, exited, and failed states give you full visibility into automation performance. Identify drop-off points and optimize your flows with real data.
Resets every 8s · Kampala cohort · Apr 2025
Pre-built recipes
Start with a recipe, make it yours.
Pre-built workflow templates for the most common automation patterns. Clone, customize, and publish in minutes — not hours.
Onboarding series
6 stepsWelcome email, product tips on day 2, feature highlight on day 5, and a check-in on day 14.
Abandoned cart
4 stepsRemind shoppers 1 hour after abandonment. Send a discount code after 24 hours if still unpurchased.
Win-back campaign
5 stepsRe-engage contacts inactive for 30+ days with a personalized offer and escalating follow-ups.
Birthday campaign
3 stepsSend a birthday greeting with a special discount. Follow up 3 days later if the offer was not redeemed.
NPS survey follow-up
5 stepsSend NPS survey after purchase. Route promoters to a review page, detractors to support.
Lead scoring update
4 stepsIncrement contact score on key events. Notify sales when a contact crosses the MQL threshold.
Developer API
Trigger workflows from anywhere.
Fire custom events via the REST API to trigger any workflow. Pass arbitrary JSON payloads as event properties — use them in conditions, templates, and webhook bodies. Every enrollment is tracked and queryable via API.
Trigger a workflow via event
curl -X POST https://api.nudgel.io/v1/events \
-H "Authorization: Bearer sk_live_..." \
-H "Content-Type: application/json" \
-d '{
"contact_id": "ct_amara_k",
"event": "purchase_completed",
"properties": {
"amount": 4900,
"currency": "KES",
"product": "Pro Plan",
"city": "Nairobi"
}
}'Ready to get started today?
Sign up with Google, import your contacts, and send your first campaign in under five minutes.
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